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FAQ's
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What types of seeds do you offer?At Yacht Club Seed Bank, we offer a diverse range of premium cannabis seeds, including indica dominant strains, sativa dominant strains, and hybrids.
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Are your seeds legal?Yes, all seeds offered by Yacht Club Seed Bank are classified as hemp seeds under applicable law and contain less than 0.03% THC. They are intended for novelty purposes only. It is the responsibility of the customer to ensure compliance with local laws and regulations regarding the cultivation and use of cannabis seeds.
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How do I place an order?To place an order, simply browse our website, select the desired products, and add them to your cart. Proceed to checkout, enter your shipping and payment information, and confirm your order. Once your order is placed, you will receive a confirmation email with your order details.
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What payment methods do you accept?We accept various payment methods, including credit/debit cards, and PayPal. Please note that payment options may vary depending on your location.
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How long does shipping take?Shipping times vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 5-7 business days, while expedited shipping may take 2-3 business days. International shipping times may vary.
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Do you offer discreet shipping?Yes, we understand the importance of privacy. All orders are shipped in discreet packaging without any identifying markings or labels.
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What if my order is damaged or lost in transit?If your order arrives damaged or is lost in transit, please contact us immediately at info@yachtclubseedbank.com. We will work with you to resolve the issue and either provide a refund or reship the items, depending on your preference.
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Can I track my order?Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
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Do you offer refunds?We offer refunds on a case-by-case basis. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to request a refund.
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How can I contact customer support?If you have any further questions or need assistance, please don't hesitate to contact our customer support team at info@yachtclubseedbank.com. We're here to help!
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